FAQ

Got Questions?

Frequently Asked Questions

Everything you need to know about ordering from Trendy Promo Gifts.

How do I customize my order?

Add the product to your cart and include your personalization details (name, text, or image) in the order notes at checkout. You can also email us at uvengraving101@outlook.com with your details after ordering.

What printing method do you use?

We use UV printing technology which produces vibrant, full-color, photo-quality prints directly onto the product surface. This ensures a durable, long-lasting finish that won't fade or peel.

How long does production take?

Most custom orders are produced and shipped within 3-5 business days. Rush production is available — contact us before ordering if you need an expedited timeline.

Do you accept bulk or corporate orders?

Absolutely! We love working with businesses, event organizers, and golf tournaments. Email us at uvengraving101@outlook.com with your product, quantity, and event date for a custom quote.

What is your return policy?

Because our products are custom-made, we are unable to accept returns on personalized items unless there is a defect or error on our part. If there is an issue with your order, please contact us within 7 days of delivery and we will make it right.

Can I see a proof before production?

For bulk orders and custom designs, we can provide a digital proof upon request. Contact us before placing your order to arrange this.

Where do you ship?

We currently ship within the United States. Most orders are shipped via USPS or UPS and you will receive a tracking number once your order has been dispatched.